Meet The Team
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Many Agents think their most important job is satisfying the customer. I don’t think that’s true. I believe that satisfying the customer is simply the minimum requirement for staying in business. My staff and I work constantly to improve our systems, process and services to go well beyond the standard level of “service” provided by most agents. Simply put, our objectives are to get you the most money in the least time, and with the fewest hassles. We want to provide the best service in the industry. Period. We want to make you so satisfied that you listed your home with us that you will gladly refer us to your friends.
Russell, a native of Phoenix, began his real estate career in 1978. He is both a GRI and a CRS, as well as a past President of the Arizona Certified Residential Specialists. Russell is a Lifetime Member of the President’s Roundtable. One of his highest honors was being ranked nationally # 28 in 2002 & # 30 for 2003 of all participating agents in the United States for “Most Homes Sold” by the National Association’s Realtor Magazine.
Wendy, a native Phoenician, obtained her real estate license in 1982. She has both the CRS & GRI designations (Certified Residential Specialist & Graduate, Realtor Institute). She is a Lifetime Member of the Phoenix Association of Realtors President’s Roundtable (award for most homes sold).
J.C., a native Phoenician, is both a Certified Residential Specialist & Graduate of the Realtor Institute. Licensed since 1981, with a background in commercial and residential development, J.C. has won the Phoenix Association of Realtors President’s Roundtable Award for Most Homes Sold (Top 1% of all Realtors).
Born and raised in New York City, Eva moved to Scottsdale in 1996 with her husband and two children. After earning her Bachelor’s Degree in Business Administration from Pace University, Eva obtained her real estate license in 2002. Her business sense combined with her people skills allows her to guide our clients smoothly through the home buying and selling process.
Born and raised in County Cork, Ireland – Elaine moved to the United States and her husband’s home town of Phoenix in 2006. As a graduate from the Cork Institute Technical College, Elaine has extensive training and field experience in Materials management. Using her previous 15 years of experience as a Materials buyer has allowed Elaine to expertly guide home buyers successfully through the home buying process.
A native Phoenician, Rachel graduated from ASU with a bachelor’s degree before obtaining her Master’s Degree in Business. With 25 years of working as an operations director, she brings a wealth of customer service experience and a strong organizational skillset to assisting buyers in finding their perfect home.
Originally from Kankakee, Illinois, Jean has a degree in elementary education as well as one in business administration. First licensed in Illinois in 1977, she obtained her Arizona Broker’s license in 1981.
Laura Scheuerer – Contract & Client Care Manager
Born in Aurora, Colorado – Laura moved to Phoenix in 2012. After years in the hospitality industry, Laura obtained her real estate license in 2020. Her highly developed people skills from her background in customer service formed a natural foundation for her role in client care and contract negotiation.
Sandy Blankenship – Administration
Durban, South Africa is Sandy’s birth place, although she was raised in Johannesburg. She moved to the USA in 1983, settling in Phoenix in 1989. Sandy brings over 14 years in Real Estate Administration before joining our team.
The Russell Shaw Group
Phoenix, AZ 85028