The Russell Shaw Group
Phoenix, AZ 85028
Meet The Team
Ready to make the move? Call us!
Many Agents think their most important job is satisfying the customer. I don’t think that’s true. I believe that satisfying the customer is simply the minimum requirement for staying in business. My staff and I work constantly to improve our systems, process and services to go well beyond the standard level of “service” provided by most agents. Simply put, our objectives are to get you the most money in the least time, and with the fewest hassles. We want to provide the best service in the industry. Period. We want to make you so satisfied that you listed your home with us that you will gladly refer us to your friends.
Russell, a native of Phoenix, began his real estate career in 1978. He is both a GRI and a CRS, as well as a past President of the Arizona Certified Residential Specialists. Russell is a Lifetime Member of the President’s Roundtable. One of his highest honors was being ranked nationally # 28 in 2002 & # 30 for 2003 of all participating agents in the United States for “Most Homes Sold” by the National Association’s Realtor Magazine.
Wendy, a native Phoenician, obtained her real estate license in 1982. She has both the CRS & GRI designations (Certified Residential Specialist & Graduate, Realtor Institute). She is a Lifetime Member of the Phoenix Association of Realtors President’s Roundtable (award for most homes sold).
J.C., a native Phoenician, is both a Certified Residential Specialist & Graduate of the Realtor Institute. Licensed since 1981, with a background in commercial and residential development, J.C. has won the Phoenix Association of Realtors President’s Roundtable Award for Most Homes Sold (Top 1% of all Realtors).
Born and raised in New York City, Eva moved to Scottsdale in 1996 with her husband and two children. After earning her Bachelor’s Degree in Business Administration from Pace University, Eva obtained her real estate license in 2002. Her business sense combined with her people skills allows her to guide our clients smoothly through the home buying and selling process.
Born and raised in County Cork, Ireland – Elaine moved to the United States and her husband’s home town of Phoenix in 2006. As a graduate from the Cork Institute Technical College, Elaine has extensive training and field experience in Materials management. Using her previous 15 years of experience as a Materials buyer has allowed Elaine to expertly guide home buyers successfully through the home buying process.
Born and raised in Chicago, Illinois, Betty relocated to Arizona from Alaska in 2004 with her husband and four children. With over 20 years of sales and purchasing experience, Betty obtained her real estate license in 2005. Betty loves working with Buyers and fulfilling the American dream of home ownership.
A native Phoenician, Rachel graduated from ASU with a bachelor’s degree before obtaining her Master’s Degree in Business. With 25 years of working as an operations director, she brings a wealth of customer service experience and a strong organizational skillset to assisting buyers in finding their perfect home.
Originally from Kankakee, Illinois, Jean has a degree in elementary education as well as one in business administration. First licensed in Illinois in 1977, she obtained her Arizona Broker’s license in 1981.
Andrew Ryan – Contract Manager
Born in Cupertino, California, Andrew spent a portion of his childhood in Phoenix and then returned in 2012 to make the valley his home. With a background in personal consulting and human resources, he obtained his real estate license in 2016. Andrew’s strong educational background and people skills have allowed him to successfully guide sellers throughout the myriad of details involved in the listing process.
Originally from Orange County, California, Dianna has over 16 years experience in customer service and 8 years experience in real estate administration. She obtained her Arizona real estate license in 2002.