The Customers Always Write

We are thankful for the wonderful clients and friends whom we have had the pleasure of working with throughout the years.  We are honored by their words and the trust they place in us every day.  ~Russell

You guys did a great job selling my house without any problems.  I wouldn’t have anybody else do it.  Thanks for the big stress relief!  You guys are awesome!

Much thanks,

Cynthia Gundry

Dear Russell,

I recently listed my home as a first time seller with your realty team. The service I received was outstanding. Your team is par excellence – from the beginning to the end. Eva, my listing agent, was a positive force who knew her market, listened to me as she toured the house, and chose the right price that drove buyers immediately to see the home.

I quickly had a very good offer which closed without problems. Maggie, Cassandra, Wendy, and Jean assisted me in this process with patience and expertise, and shared in my joy as we went through each important step towards the final close.

Your team is the best! Thank you so much for all your kindness and wisdom.

Sincerely,

Jennifer Marshall

…It goes without saying that Annemarie and I could not have been happier with the outstanding service provided by the RUSSELL SHAW GROUP through every phase of the sales process.  You really live up to all the hype, a rarity in today’s ad market.

Here are our evaluation marks:

Competency:  A

Depth of Sales Team:  A

Speed of Sale:  A

Sales Price:  A

Friendliness:  A

Responsiveness:  A

Ability to Resolve Sales & Contract Problems:  A

Will We Use Again?  100%

Please feel free to use our comments in any promotional material.

Very truly yours,

George & Annemarie Castle

Good Morning Russell  :)

We can’t thank you and your team enough for selling our home!  We had it on the market for a very long time but by switching to you and your team, you got the job done.  We are soooo thankful!!!!

Bless you, bless you, bless you!!!!

Sincerely,

Pastor Harley & Vic Faber

Thanks again to all the team members that made this deal happen!  You guys have lived up to the Hype!

Victor Underhill

I have had many moves in my career where I have had to purchase and sell a home(s), this ranks as the best selling experience to date!

Stephen & Sandra Szarka

I really can’t think of a thing that could have been done better, you guys are amazing!  I really don’t think I’ve had a more pleasant business experience than I’ve had with the Russell Shaw Group.  They were extremely patient with my lack of knowledge in the home selling process.  Every step of the way, they were thorough, knowledgeable, and courteous and went out of their way to be helpful in any way they could.  My home was sold in a very timely manner.

I highly recommend the Russell Shaw Group for anyone looking for a good realtor.  Their commercial really is true.  They work for you.

Sincerely,

Sue Sigler

We had a small sale but your team did not treat us like it was a small sale, but worked tirelessly in making the sale final.

Tony & Donna Mills

Thanks for everything. We love the service you provide. In my opinion, that’s the primary difference offered by Russell Shaw. Organizing the way you all do, leaves us with the comfortable position that everyone we deal with in the office is an expert, and that allows you to provide the best service in the industry.  Please pass our appreciation to anyone who dealt with our sale, and Russell for the pleasure of doing business.
Thanks,

Rich and Ann Hall

Hello Friends:

This is just a note of appreciation for the excellent service your office staff gave to me when I sold my house in Peoria, AZ. I have been around the corner many times. I have spent 35 years in the Title Insurance business, buying and selling real property. I thought I had seen it all. Your people were tops! Your system is so far above others it should be used country wide. Thank you again.

Sincerely,

Ann Taintor

After a very bad experience with another Realty company we were very leery of all, then we saw your TV commercial. Your group was great! I honestly can’t think of any negative comments. Thank you all so much.

Sincerely,

Ronnie & Sandra Berry

I like the idea of the No Hassle Listing and the ability to cancel. We have had bad experiences in the pasts, but were locked in. Everything was great! Excellent communication (very important!) Thank you for the great service. I wish we had gotten a chance to personally meet all involved.

Sincerely,

Don Heimbaugh

I’m not sure you could do anything better! You did everything you said and more.

Sincerely,

Kent Hake

While I definitely had the market winds at my back with the recent sale of my home, I’m convinced that Russell and his exceptional team maximized my results, as well as orchestrating the fraught process of a real estate transaction to perform like a well oiled machine.

Having completed a number of real estate deals over the years that all ran into major obstacles at one point or another, the shear ability and commitment of Russell’s team to get me the best deal possible was highlighted by their ability to anticipate and head off any problems before they reared their ugly heads. Their personal approach to my needs and wants, and moving the process along, went way above and beyond.

Their commitment to my interests was also demonstrated when they secured me a contract and sale above my asking price – which their wisdom and experience assisted me in arriving at, and would have been satisfying in any event.

Wisdom, experience, pragmatism, commitment, and expertise are difficult attributes to describe, much less quantify. But I know them when I see them, and Russell Shaw, along with his remarkable team, possess them like no other professionals I’ve ever encountered.

Anyone considering selling their home in the Phoenix area does themselves a dis-service by not making Russell Shaw their first call.

Dave Darrow

Mr. Shaw:

Please express my sincere thanks and appreciation to your professional staff.  It is certainly rare for advertising to fulfill the promises it makes, but your “No Hassle Listing” gave me everything you promised.

Sincerely,

Don Stevens

You are great! All the staff knows his or her job well. Wendy was such an inspiration to us – especially to me. She was there when I needed her & kept me positive. Jean was wonderful to work with at the closing.

Sincerely,

Jean Reah